Staff

Add a Digital Signature to a PDF Document

Create and use signatures To sign PDFs, you can capture your signature using the built-in camera on your Mac, or your iPhone or iPad.1. Open the Preview app on your Mac, click the Show Markup Toolbar button  (if the Markup toolbar isn’t showing), then click the Sign button 2. Create your signatu...

Blackbaud Tuition Management Login Trouble

If you are having difficulties signing in to Blackbaud Tuition Management. Please follow these instructions:Log into the enrollment portal (https://vcschools.myschoolapp.com), click on the Resources tab, then click on the Tuition Management button.  That should you directly to Tuition Management ...

Can I use email to reply to a ticket?

Email Integration with Support Tickets Yes! Email integration is one of the most convenient ways to manage your support tickets. How Email Integration Works • Reply to any support email to add to your ticket • Create new tickets by emailing our support address • Receive updates automatically via ...

How to Enable Screen Recording on the iPad

Here are the steps to enable it: Add Screen Recording to Control Center Open the Settings app on your iPad.Tap on Control Center in the left-hand menu.Scroll down to the More Controls (or "Controls Gallery") section.Find Screen Recording (it looks like a solid circle inside a thin circle).Tap the...

I don't find my answer in the knowledge base, what should I do?

Can't Find Your Answer? Don't worry! Our knowledge base is constantly growing, and we're here to help when you can't find what you need. What to Do Create a support ticket - This is the fastest way to get help Be specific about what you're looking for Include context about your situation Mentio...

iPad Battery Drains Fast

The #1 battery killer is screen brightness. The most helpful thing you can do for your battery is to adjust the brightness of the screen. Go to Settings > Display & Brightness > slide the brightness down. Also, you can change the Auto-Lock to less time so that it will turn the screen off soone...

Safari Browser gets stuck on Securly page (or constantly reloads)

If Safari gets stuck on the Securly webpage and/or keeps reloading the same page, please try the following tip. macOS: Open Safari Click on “Safari” at the top left of your screen Click on “Settings…” Click on the “Privacy” tab Uncheck “Prevent cross-site tracking” iOS/iPadOS: O...

Securly message keeps popping up on my web browser

If you suddenly start getting a Securly message screen popping up on your web browser, here's what to do:1. Go to System Preferences > Privacy & Security > Location Services (make sure that is turned ON) > Safari - make sure that is also turned ON - It will then ask you for an administrator's use...

Students & Staff: Printing at VCMS

HOWFrom your iPad:YOU MUST EMAIL YOUR PRINT JOBS TO THE PRINTER DIRECTLY Send it as a PDF (See Troubleshooting #3 if you need help) It must come from your school email account Send to:ms-print@vcschools.org (This will send your document in Black & White to the Learning Commons copier/printe...

Van Dyk Conference Room TV Instructions

Van Dyk Conference Room - Media Instructions (AirPlay, Zoom, external HDMI) Turn on the TV with the remote.  Press the Green button. Be sure to be close enough and point remote at the IR receiver on the lower right side of the TV (the red light). The TV is OFF when the light is red. The ...

What should I do if I cannot remember my passcode?

If you have forgotten your passcode, go to My Devices at http://www.vcschools.org/myipadEnter your email address, find your iPad, and click on Remove Passcode Lock.Please note : If you restarted your iPad prior to doing this, your iPad will not receive the command and you will need to contact one...