Veracross for Teachers: Quick Answers
Answers to the Veracross questions teachers ask most often.
Signing in
- Go to portals.veracross.com/vcschools/faculty. Enter your school email, then choose Sign in with Google.
- Also a VCS parent? Use the Portals menu to switch between your Faculty and Parent portals. If the Faculty option is missing, submit a ticket.
- Mobile app: search for Valley Christian School System, not "Veracross Faculty." You can take attendance in the app. Use the website for everything else.
Attendance
"Class Attendance Not Taken" for a day my class didn't meet
Open the class record's Attendance tab and change that day's status from Not Taken to N/A. N/A means attendance wasn't required because the class didn't meet.
A class is missing from my attendance list, or the page is blank
Submit a ticket with the class name and period. This is usually a setup problem we need to fix on our end.
Seeing a student's attendance over several days
Go to Students, pick the student, then Today > Attendance Overview, and click the term link. To see class-by-class detail for a specific day, click the flyout button on that day's attendance record.
Gradebook
Zeros
Veracross treats a 0 as blank (not graded). To count missing work, use NTI (Not Turned In), which counts as a zero. If an NTI isn't counting, submit a ticket with the class, student, and assignment.
Using Canvas? Don't delete synced assignments in Veracross
If you delete an assignment in Veracross after it has synced from Canvas, the link breaks. That assignment can never sync again. Make changes in Canvas instead.
Comments
Comments you write in Canvas don't copy over to Veracross. If you want parents to see Canvas comments, unhide the Grades tab in your Canvas course.
Grades aren't calculating
Submit a ticket. The course's grading method is sometimes set incorrectly, and that's a quick fix for us.
End of a grading period
Check your grades and Post them. The office then locks and publishes progress reports and report cards to the portals.
Emailing your class
- In the Faculty Portal, open your class and click Contact to get group email addresses for students and parents.
- To email just some students or parents, use the Email List Builder.
- On a Mac and email links don't open? See Using Email Links in Veracross (Mac).
Things only the office or tech team can change
Submit a ticket for:
- Adding a co-teacher to your class
- Students who dropped or added your class but still show, or don't show, in your gradebook
- Class names, attendance codes, and assignment types (categories)
- Setting up a substitute in Veracross. Please give us at least one day's notice so we can send the welcome email.