iPad Help
General iPad articles
Notability: Losing Notes (or parts of notes)
Losing notes or parts of notes in Notability? This is usually a problem with your iCloud account but here are a few things to help solve this problem. Go to the Settings app > tap on your name > and then Name, Email - it will likely ask you to sign in to your school account (make sure it is conn...
Notability: Can't Disconnect Apple Pencil
The option to disconnect the Apple Pencil has moved in the Notability app. Here's how to do it (as of Sept 2020): Open a note. Tap the Options (3 dots) menu and navigate to Info. Tap " Disconnect" next to Apple Pencil.
Don't Lose Your iPad!
Seeing Dora? That is because Location Services is not enabled on your iPad!Here's how to make sure your Location Services are set up correctly so we can find it should it be lost or stolen. Open Settings Scroll to Privacy (on left) Tap Location Services Make sure Location Services is turned ON F...
Leave or Mute Group Conversation in the Messages App
In Messages, you can leave a group text at any time, as long as there are three other people on the thread. How to leave a group text Go to the group text message that you want to leave. Tap the top of the conversation. Tap the Info button, then tap Leave this Conversation. You can also "hide...
How can 7th-12th grade student install apps on their iPads?
To install non-school-related apps (games, entertainment, etc), parents must approve/install the app by signing into Powerschool with a parent account and using the Student iPad link. It's best to do this from a computer. Click here for more details...
What should I do if I cannot remember my passcode?
If you have forgotten your passcode, go to My Devices at http://www.vcschools.org/myipadEnter your email address, find your iPad, and click on Remove Passcode Lock.Please note : If you restarted your iPad prior to doing this, your iPad will not receive the command and you will need to contact one...
Graduates & Students Transferring Out of VCS
Because a lot of your work is stored digitally, transitioning out of Valley means making a decision on what to do with all that content (email, photos, videos, documents, etc.). Later, you may regret not having saved your work. So it is a good idea to seriously consider saving it now.If you need...
Students & Staff: Printing at VCMS
HOWFrom your iPad:YOU MUST EMAIL YOUR PRINT JOBS TO THE PRINTER DIRECTLY Send it as a PDF (See Troubleshooting #3 if you need help) It must come from your school email account Send to:ms-print@vcschools.org (This will send your document in Black & White to the Learning Commons copier/printe...
Safari Browser gets stuck on Securly page (or constantly reloads)
If Safari gets stuck on the Securly webpage and/or keeps reloading the same page, please try the following tip. macOS: Open Safari Click on “Safari” at the top left of your screen Click on “Settings…” Click on the “Privacy” tab Uncheck “Prevent cross-site tracking” iOS/iPadOS: O...
iPad Battery Drains Fast
The #1 battery killer is screen brightness. The most helpful thing you can do for your battery is to adjust the brightness of the screen. Go to Settings > Display & Brightness > slide the brightness down. Also, you can change the Auto-Lock to less time so that it will turn the screen off soone...
Logitech Rugged Combo 3 Case/Keyboard is not recognized by iPad
If the usual steps do not work to get a Logitech keyboard to be recognized by an iPad, install the Logitech Control app (available in Mosyle School app). This will allow you to install the latest firmware (if applicable). Note from Logitech support: Download the App and launch it. If you see a...
How to Release the iPad from a Personal Apple ID Account Online
Follow these steps using a computer or another device with internet access:Go to the Apple ID Account Page: Open a web browser (like Chrome, Safari, Firefox, or Edge) and go to: https://appleid.apple.com/Sign In: Sign in with your personal Apple ID (the email address) and password that was used o...
PowerSchool App
You will need the District Code in order to install the PowerSchool app on your phone or school iPad. The code is KNRJ